Privacy Policy

About This Privacy Policy

This Privacy Policy applies to Lead Search Group Inc. ("Lead Search Group," "LSG," "we," "us" or "our") and describes our practices relating to personal information collected through our website, recruitment and executive search activities, communications and other interactions with candidates, clients, prospective clients and other individuals.

Lead Search Group is committed to handling personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act ("PIPEDA"), where applicable, and other privacy requirements that may apply to our activities.

"Personal information" generally means information about an identifiable individual. It does not generally include business contact information used solely to communicate with an individual in relation to their employment, business or profession where applicable law excludes that information.

Personal Information We Collect

The information we collect depends on your relationship and interactions with Lead Search Group.

Candidate Information

When you engage with us regarding career or employment opportunities, we may collect information such as:

• Your name, email address, telephone number and other contact information;
• Your resume, curriculum vitae and employment history;
• Education, professional qualifications, certifications and skills;
• Current or previous job titles, responsibilities and professional experience;
• Career interests, location preferences and availability;
• Compensation information or expectations that you choose to provide;
• Information contained in professional profiles or publicly available professional sources;
• Information obtained through interviews and other recruitment communications;
• References and reference information, where appropriate and with appropriate authorization; and
• Other information you voluntarily provide in connection with a recruitment process.

We ask that you not provide sensitive personal information that is not reasonably necessary for a recruitment purpose.

Client and Business Information

When you represent a client, prospective client, supplier or other business, we may collect your name, title, organization, business contact information, correspondence, hiring requirements and other information relevant to our business relationship.

Website and Inquiry Information

When you contact us through our website or otherwise communicate with us, we may collect the information you provide in your message or form submission, along with your contact information.

Our website and technology providers may also automatically collect limited technical information such as IP address, browser type, device information, referring pages, pages visited and similar website usage information.

How We Collect Personal Information

We may collect personal information:

• Directly from you when you contact us, submit a resume, apply for an opportunity or speak with our team;
• Through our website and online forms;
• Through interviews, telephone calls, email and other communications;
• From professional networking platforms and other publicly available professional sources;
• Through referrals or recommendations, where appropriate;
• From clients in connection with a recruitment mandate;
• From references or other sources you authorize us to contact; and
• Through website technologies and service providers that support our business operations.

Where personal information is obtained from another source, we handle that information in accordance with applicable privacy law and the purposes for which it was collected.

How We Use Personal Information

We may use personal information to:

• Provide recruitment, executive search and related services;
• Identify and assess candidates for current or potential opportunities;
• Communicate with candidates about roles that may be relevant to their experience or interests;
• Understand candidate qualifications, experience, career interests and suitability for a mandate;
• Present or discuss candidates with clients where appropriate and with the required consent;
• Communicate with clients and prospective clients about hiring needs and our services;
• Manage our relationships with candidates, clients and business contacts;
• Respond to inquiries and requests;
• Operate, maintain, secure and improve our website and business systems;
• Maintain appropriate business and recruitment records;
• Prevent fraud, misuse, security incidents or other inappropriate activity;
• Meet legal, regulatory and contractual obligations; and
• Use information for other purposes that we identify to you and for which we obtain consent where required.

We may also use information that has been aggregated or de-identified so that it no longer identifies an individual for business analysis, service improvement and similar legitimate purposes.

When We Share Personal Information

Lead Search Group does not sell personal information.

We may disclose personal information where reasonably necessary for the purposes described in this Privacy Policy, including:

Clients and Prospective Employers

As part of our recruitment services, we may share candidate information with a client or prospective employer when considering a candidate for an employment opportunity. We seek appropriate consent before presenting identifiable candidate information to a client where required.

Service Providers

We may use third party service providers to support our website, communications, technology, data storage, recruitment activities and other business operations. These providers may process personal information on our behalf to perform services for us.

Legal and Business Requirements

We may disclose personal information where required or permitted by applicable law, including in response to lawful requests, subpoenas, court orders or regulatory requirements, to protect our legal rights, or to investigate fraud, security concerns or other unlawful activity.

Personal information may also be transferred as part of a proposed or completed business transaction such as a merger, acquisition, financing, reorganization or sale of all or part of our business, subject to applicable legal requirements.

Consent and Your Choices

Where consent is required, Lead Search Group seeks consent that is appropriate to the nature and sensitivity of the personal information and the circumstances in which it is collected, used or disclosed. Consent may be express or implied where permitted by law.

You may withdraw your consent to certain uses or disclosures of your personal information, subject to legal, contractual or other restrictions and reasonable notice. Depending on the circumstances, withdrawing consent may limit our ability to provide recruitment services or consider you for employment opportunities.

To withdraw consent or discuss your privacy choices, please contact us using the information at the end of this Privacy Policy.

Recruitment and Candidate Information

Recruitment relationships may continue beyond a single search. Where appropriate and permitted by law, we may retain candidate information so that we can maintain our professional relationship with you and consider you for future opportunities that may align with your experience and interests.

We may contact candidates about opportunities we reasonably believe could be relevant based on professional background, experience or previously expressed interests.

Candidate information is not automatically provided to every client. When we believe there may be an appropriate match, we may contact you to discuss the opportunity and, where required, obtain your consent before disclosing identifiable information to the client.

Submitting a resume, participating in an interview or otherwise engaging with Lead Search Group does not guarantee that you will be presented for a particular role, receive an interview or obtain employment.

Cookies and Website Information

Like many websites, our Site may use cookies and similar technologies to support functionality, understand website usage, improve performance and help us understand how visitors interact with our content.

Cookies are small data files stored on your device. Depending on your browser and the technologies used, you may be able to block, delete or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Third party services used on our website may also collect information in accordance with their own privacy practices.

Marketing Communications

Where required, we obtain consent before sending commercial electronic messages. We may also communicate with you where otherwise permitted under Canada's Anti-Spam Legislation ("CASL") or other applicable law.

You may unsubscribe from promotional communications by using the unsubscribe mechanism provided in the communication or by contacting us directly. We will process unsubscribe requests in accordance with applicable law.

Even if you unsubscribe from promotional communications, we may continue to send communications that are necessary to an active recruitment process, business relationship or transaction where permitted by law.

Service Providers and Information Outside Canada

Lead Search Group may use third party service providers to support our website, email, communications, recruitment systems, data storage and other business operations.

Some service providers may store or process personal information outside your province or outside Canada, including in the United States or other jurisdictions. As a result, personal information may be subject to the laws of the jurisdiction in which it is processed and may be accessible to courts, law enforcement or governmental authorities in accordance with those laws.

We take reasonable steps appropriate to the circumstances to ensure that service providers handling personal information on our behalf provide an appropriate level of protection.

How Long We Keep Personal Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, to maintain appropriate recruitment and business records, to meet legal or contractual requirements, or for other legitimate purposes permitted by law.

Because recruitment relationships may extend over time, candidate information may be retained to consider individuals for future opportunities. You may contact us if you no longer wish to be considered for future opportunities.

When personal information is no longer reasonably required, we take appropriate steps to securely destroy, delete or anonymize it, subject to applicable legal and operational requirements.

Protecting Your Information

Lead Search Group uses reasonable administrative, technical and physical safeguards appropriate to the sensitivity of the personal information in our custody or control. These measures are intended to protect personal information against loss, theft, unauthorized access, disclosure, copying, use or modification.

Access to personal information is limited to individuals and service providers who reasonably require access for legitimate business purposes.

No method of electronic transmission or storage is completely secure. While we take reasonable measures to protect personal information, we cannot guarantee absolute security.

Privacy and Security Breaches

If Lead Search Group becomes aware of a breach involving personal information, we will assess and respond to the incident in accordance with applicable privacy law. Where required, this may include notifying affected individuals and reporting the breach to the appropriate privacy regulator.

We maintain records of privacy breaches where required by applicable law.

Accessing or Correcting Your Information

Subject to applicable legal exceptions, you may request access to personal information Lead Search Group holds about you and request that inaccurate or incomplete information be corrected.

We may need to verify your identity before responding to an access or correction request. In some circumstances, applicable law may permit or require us to decline access to certain information. If this occurs, we will explain the reason where legally permitted.

You may also contact us to ask questions about how your information is handled, withdraw consent where applicable, or raise a concern about our privacy practices.

Children's Privacy

Lead Search Group's website and recruitment services are not directed toward children. We do not knowingly seek to collect personal information from children through our website.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the circumstances and take appropriate action.

Third Party Websites

Our website may contain links to websites, platforms or services operated by third parties. Lead Search Group is not responsible for the privacy practices, content or security of third party websites.

We encourage you to review the privacy policies of third party websites or services before providing personal information to them.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, technologies, services or legal requirements. When we make changes, the revised policy will be posted on this page and the "Last Updated" date will be revised.

Where required by law, we will provide additional notice or obtain consent for material changes affecting how personal information is collected, used or disclosed.